Facts, Opinions, Stories and Observations

Things we see, things we know, things we care about and a few questions that need answers.

by Chris Fox

In 2014, one year into my weight-loss journey, I took my first steps towards becoming a runner. Using a C25K (Couch to 5K) app on my phone, I hit the streets and slowly transitioned from walking to running. After some trial and error, and some minor injuries, I finally felt comfortable enough to start to enter local 5k races in January 2015. After the first few races, I was only able to make it through those first couple miles before I was gassed. I’d end up doing a walk/run over the last mile. While the C25K training got me going, it was apparent that I had a number of lessons left to learn, and looked to local coaching programs to get me through a race.

by Tom Davis

Lately I have been in a lot of conversations on how to simplify websites to make it easier for visitors to get to the information they are looking for. It is an excellent goal to strive for, but just setting “simplicity” as some arbitratly goal is, well, too simple.

by Tom Davis

“Stanley was in the search engine optimization business, meaning he was paid by companies to make their websites more popular by any means necessary. And some of his business was legit...”

by Tom Davis

Companies love the idea of creating great Customer Experiences. It makes sense that if you create positive customer interactions that customer loyalty will follow. But building a culture of positive customer interaction can be harder than it looks. And most companies want to simply “buy it”... and buy it cheaply.

by Tom Davis

Let’s face the facts… groups and committees frequently make terrible choices, especially when they try to micromanage design. Sometimes they get it right, but they rarely make the daring or thrilling decision based on emotion. That is one reason committees exist, to take the emotion out of a decision. They generally either make the “safe choice” or the choice that pleases the most people. There is no better proof of this than the vast array of truly insipid or bewildering flags for cities across the US.

by Tom Davis

Unearthing an advertisement from 1988 really took me back. The hyperbole of the ad is not much different than today's crazy claims for instant creativity.

by Tom Davis

"Mobile phones now account for 62% of all time spent online." Your site better by responsive to any screen and easy to consume on a tiny screen.

by Tom Davis

Business managers should think about their own interactions with other companies to understand how to achieve the goal of excellent customer experiences for their own company. Here is my story.

by Tom Davis

Who knew? Eye glasses that can help the color blind see the colors they have been missing. This video from Valspar paint shows how 3 people react to seeing colors they have been missing their entire lives.